Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
You can reach our customer support team by emailing aseller2024@gmail.com , calling +91 8218274730, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
**Return Policy: 360-Degree Parcel Rotating Video without Cuts**
At [A-SELLER], we strive to ensure your satisfaction with every purchase. We understand that sometimes circumstances may arise where you need to return a product, and we are here to make the process as seamless as possible.
1. **Eligibility for Returns:**
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We accept returns for products within [5] days from the date of purchase.
2 **Initiating a Return:**
- To initiate a return, please contact our customer service team via [contact email/phone number] to request a return authorization.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Once your return request is approved, we will provide you with further instructions on how to proceed.
3. **Return Shipping:**
- Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping service and purchasing shipping insurance for your protection.
4.**Exchanges:**
- We do not offer direct exchanges. If you need a different item, please initiate a return for the original item and place a new order for the desired item.
5.**Contact Us:**
- If you have any questions or need assistance with your return, please reach out to our customer service team via [ aseller2024@gmail.com /+91 8218274730].
**Note:**As per our return policy, when returning a product, it is mandatory to provide a 360° rotation video while opening the return parcel. This video helps us verify the product's actual condition and any potential damage.
If you fail to provide the 360° rotation video while opening the parcel, we will not accept your return request. As per our policy, returns cannot be processed without the video.
We kindly request that you always record the video while returning the product to avoid any confusion.